Privacy policy


At VIZZUS Eyewear, we value your privacy and are committed to protecting your personal information. VIZZUS operates this website and acts as the data controller responsible for the collection and processing of personal data described in this policy. By using our site, you agree to the terms of this Privacy Policy.

1. Information We Collect

To provide a seamless shopping experience and fulfill your orders, we may collect the following information:

  • Personal Identifiers: Name, email address, and phone number.
  • Logistics Data: Billing and shipping addresses.
  • Financial Data: Payment details processed securely via industry-leading providers (Shopify Payments, Stripe, PayPal, and Klarna). We do not store full credit card numbers or sensitive financial credentials.
  • Technical Data: IP address, browser type, device information, and purchase history.

2. How We Use Your Information

Your data is used strictly to enhance your journey with us, specifically to:

  • Process, fulfill, and track your orders.
  • Provide dedicated customer support and personalized assistance.
  • Improve website performance and our overall service quality.
  • Send marketing communications, exclusively when explicit consent is provided.
  • Prevent fraudulent transactions and ensure account security.

3. Cookie Policy & Tracking Technologies

This section explains how VIZZUS utilizes cookies and similar tracking technologies to enhance your browsing experience. By continuing to use our site, you consent to the use of cookies as outlined below.

What are Cookies?

Cookies are small text files stored on your device when you visit a website. They help improve your experience by remembering preferences, tracking activity, and enabling essential site features.

Types of Cookies We Use

  • Essential Cookies: Required for basic website functionality, such as secure login and shopping cart integrity.
  • Performance & Analytics Cookies: Help us understand how users interact with our site (e.g., Google Analytics) to optimize performance.
  • Functional Cookies: Remember choices you make, such as language or region settings, for a personalized experience.
  • Marketing & Targeting Cookies: Used to deliver relevant advertisements and measure campaign effectiveness (e.g., Meta Pixel, Google Ads).

Managing Cookie Preferences

You can manage or disable cookies through your browser settings at any time. For our visitors in the UK, EU, and Canada, a cookie consent banner is displayed on your first visit to allow you to manage optional tracking.

Third-Party Cookies

We may use trusted third-party services that set their own cookies, including Google Analytics, Meta Pixel, and essential Shopify applications. We encourage you to review their respective privacy policies.

4. Sharing Your Information

We do not sell, rent, or trade your personal data. We only share information with trusted third-party partners essential to our operations:

  • Financial Institutions: Payment service providers for secure transaction processing.
  • Logistics: Shipping and fulfillment partners to deliver your products.
  • Technology: Analytics and communication platforms to improve our services. All partners are required to maintain the highest standards of data security and confidentiality.

5. Your Rights & Global Compliance

In accordance with international standards (including GDPR and similar regulations), you have the right to:

  • Access a copy of your personal data.
  • Correct or delete your information from our records.
  • Object to or restrict specific data processing activities.
  • Withdraw consent at any time. To exercise these rights, please contact our privacy team at support@vizzus.com.

6. Data Retention and Security

We retain personal data only for as long as necessary to fulfill orders, resolve disputes, or comply with legal obligations. We implement rigorous technical and organizational measures to protect your data. While no digital transmission is 100% immune, we utilize encrypted channels and industry best practices to safeguard your privacy.

7. Changes to this Policy

We may update this policy periodically to reflect changes in technology or legal requirements. Updates take effect immediately upon publication on this page.

Contact & Governance

For inquiries regarding our privacy practices or to exercise your rights, please contact us:

VIZZUS Eyewear
Email: support@vizzus.com
Address: 1209 Mountain Road PL NE, STE N, Albuquerque, NM, 87110, US
For the purpose of applicable data protection laws, we are the controller of your personal data.